Consumer Rights
UK Statutory Consumer Rights
Your rights under the Consumer Rights Act 2015 entitle you to:
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A full refund within 30 days if your product is faulty or not as described.
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Repair or replacement of defective products within a reasonable time.
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A partial refund if repairs or replacements are not possible.
Warranty & Guarantees
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All Innova NanoJet products are covered by a 12-month manufacturer’s warranty.
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The warranty covers defects in materials and workmanship but excludes damage from misuse or unauthorized repairs.
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Customers can register their warranty for additional support and product updates.
Faulty or Incorrect Items
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If you receive a faulty or incorrect product, please contact us within 7 days of receipt. We will arrange for a replacement or refund, including return shipping where applicable.
Faulty or Incorrect Items
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If you receive a defective or incorrect product, please contact our customer service within 7 days of receipt. We will arrange for a replacement or refund, including return shipping costs where applicable.
Contact Information
For further assistance please contact us:
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Innova NanoJet Technologies Ltd
Block 15, Vale of Leven Industrial Estate, Dumbarton, G82 3PD, UK
Email: info@innova-nanojet.co.uk